Refund Policy for Product

We are committed to our Customers:

If there is any problem with an order or product we want to hear from you. Please contact us as soon as possible regarding any damaged shipment. We insure our shipments and will send a replacement if possible or offer a store credit or refund.

Because we deal with perishable products we are unable to accept any returns. To protect our customers, we simply can not restock an item after it has left our facility.

Preordering:

Preorders are not refundable. Because we contract months in advance against our preorders we cannot offer a refund or credit your account if your circumstances change.

Crop Failure or Shortages:

If for any reason there is a crop failure or shortage that prevents us from filling your preorder we will let you know as soon as possible. At this point you will have a choice for a refund of any unfilled portion of your order, offer a comparable substitute or credit your account. whichever you prefer.

Workshop Refunds

If you have to cancel, our refund policy is as follows:

• More than 30 days notice before 1st day of workshop, we will refund your fees minus the non-refundable deposit (this varies with each workshop, please note the deposits)
• Less than 30 days notice, no refund. Our workshops are intensive and we require a minimum number of attendees to make it work.

If we have to cancel:

Our workshops are intensive and hands on. Because of the nature of our workshops and the costs involved we reserve the right to cancel the workshop if a minimum number of attendees is not met. We will give at least a 21 Day Notice before we cancel.

If for any reason we have to cancel we will refund 100% of your workshop fees. Please do not make non-refundable reservations (ie:airfare) before the finalized date of the workshop in case there is a cancellation. We are not responsible for your travel expenses.